Frequently Asked Questions
What services does FII provide?
We offer FF&E Procurement, Logistics, Project Management, Installation, and Interior Design for prototypical and custom hospitality and senior living projects.
How does FII’s procurement process work?
We source directly from trusted manufacturers, manage vendor relationships, and track every detail to ensure your order meets brand standards, budget, and schedule.
What makes FII different from other FF&E providers?
Since 1952, FII has partnered with hoteliers to bring projects to life. With more than 70 years of experience, we’re proud to be one of the most trusted players in the industry. We combine design, procurement, logistics, and installation all under one roof. That means you get a true one-stop partner who understands every detail of the process and can deliver seamlessly from start to finish.
Can FII handle custom projects as well as prototypical hotels?
Yes. We specialize in both. From boutique hotels and resorts to branded prototypes, we tailor our services to your project’s unique needs.
How does FII manage logistics and delivery?
At FII, logistics isn’t an afterthought, it’s a core part of our business. Our in-house logistics team tailors delivery strategies to your project’s unique needs, whether that’s phased delivery, just-in-time scheduling, or specialized site coordination. Because we hold our own logistics brokerage license, we’re able to do more than simply schedule trucks - we actively manage carrier relationships, negotiate rates, and solve challenges in real time. This not only ensures seamless coordination between vendors, drivers, and contractors, but also allows us to consistently deliver lower freight costs than our competitors.
Who will be my point of contact?
You’ll have a dedicated Project Manager who oversees every phase of your project and ensures clear, consistent communication.
Can FII assist during construction?
Yes. Our construction manager is available for onsite coordination and troubleshooting to keep projects on track
What brand has FII worked with?
FII has proudly completed projects across every major hotel flag, including Hilton, Marriott, IHG, Choice, Wyndham, Hyatt, Margaritaville, and Grandstay, as well as countless independent boutique properties.
Beyond our project portfolio, our strong brand partnerships set us apart:
IHG Premium Flags voco and EVEN - Preferred designer
IHG Approved Purchasing Agent Program
The only Allied Member Interior Designer in the Owner’s Association
Hilton Preferred Service Provider for LivSmart and Tru
Marriott - Conditionally Approved Interior Designer
Margaritaville - Design and FF&E partner for multiple residences and resorts
Grandstay – 1 of only 2 FF&E providers nationwide
These affiliations, combined with our decades of experience, demonstrate the trust leading hospitality brands place in FII.
How do you ensure projects stay on schedule?
Through careful planning, detailed delivery schedules, and proactive communication with contractors and vendors, we anticipate challenges and solve them quickly.
What if issues arise during my project?
Problem solving is part of our DNA. Whether it’s a vendor delay, construction change, or delivery issue, our team addresses it in real time to keep your project moving forward.